Frequently Asked Questions

Find answers to your questions about accessing your account and course materials.

How do I access my course?

Visit the Dashboard and select the course title to open the course.

How do I view my progress?

In the Dashboard, expand your course to view your current progress. Each module will display your progress in the sidebar as well.

How do I download my completion certificate?

Once you have completed your course, you will be able to download your certificate by clicking the certificate icon to the right of the course title in your Dashboard.

How do I change my password?

While logged in, visit the Account Details tab of your Dashboard to change your password. If you have forgotten your password, visit the Lost Password link.

For additional technical assistance, please email